ACCOUNTABILITIES

Preventive Maintenance:

§  Develop and implement a regular and timely preventive maintenance plan in accordance with Health Authority and Quality Control policies and regulations.

§  Ensure that all machines undergo scheduled preventive maintenance

Machine Installation:

§  Installation of all the products trained on.

§  Arrange pre-installation requirements for free commitment or local supply of Instrument ordered.

§  Ensure proper installation of machines to prevent any issues for the customer.

Machine Breakdowns:

§  Perform timely corrective actions in response to breakdown calls.

§  Coordinate the prompt delivery of received spare parts.

Sales:

§  Promote and sell service contracts for various products managed.

§  Foster strong customer relationships.

§  Meet the annual revenue target.
 

Application:

§  Provide support to Lab Technicians with any application-related tasks as required.

Trainings:

§  Participate in training sessions as scheduled or required.

Administrative:

• Ensure the timely submission of weekly reports.
• Assist the service coordinator in preparing Health Authority and Quality Control documentation for new installations.
• Maintain and update the instrument database.
• Collaborate with the Sales team to provide technical information and coordinate pre-installation site visits.
• Share relevant sales leads or information with the Sales team.

Reports:

• Periodic Reporting to the Line Manager.
   

REQUIREMENTS

• Education: Bachelor’s degree
• Job Specific Skills: Hands-on experience with Labratory equipment, Strong exposure to areas such as Histopathology, Microbiology, or Molecular Diagnostics, Strong IT troubleshooting skills for Labratory equipment, Servicing, Maintenance, Time Management
• Experience: 3+ years of experience
• Additional details: 
  • Candidate should be willing to move to Company Visa
  • Candidate are preferred to be based in UAE