The Distribution Manager oversees the efficient operation of the warehouse, ensuring compliance with all relevant regulations for medical devices, and managing fleet operations.

ACCOUNTABILITIES

Policies & Procedures

• Adhere to all Zahrawi Policies and Procedures as applicable. 

Warehouse Management & Operations

• Work with the Warehouse Line Mangers to Oversee the receipt, storage, and dispatch of medical devices to ensure smooth operations.
• Maintain optimal inventory levels and manage inventory control systems.
• Implement and monitor standard operating procedures (SOPs) for storage, handling, and distribution.
• Ensure all medical devices are stored under appropriate conditions (temperature, humidity, etc.) per manufacturer and regulatory requirements.
• Operational Performance Reports:
  • Monitor and analyse operational metrics to identify areas for improvement in warehouse efficiency and team performance.
  • Generate weekly, monthly, and quarterly performance reports, focusing on inventory levels, accuracy, stock turnover, and warehouse productivity.
  • Provide regular reports on warehouse performance, fleet efficiency, and compliance metrics to senior management.
  • Create real-time dashboards to track operational KPIs, including picking accuracy, order processing times, and shipment delivery rates.

Inventory Management & Reporting

• Ensure accurate stock levels for medical devices.
• Use inventory management systems to track incoming and outgoing products.
• Conduct regular stock audits and resolve discrepancies.
• Monitor the expired/near expiry products monthly and prepare a report to be submitted to the QA & RA Manager.
• Approve the sales returns and follow up on the approvals necessary to avoid any delays.
• Inventory Accuracy Reports:
  • Conduct regular cycle counts and full physical inventory checks to ensure alignment with system records.
  • Analyse inventory data to identify inefficiencies, bottlenecks, and improvement opportunities.
  • Maintain an inventory accuracy target (e.g., 99% or higher) and report monthly progress to management.
• Stock Availability Reports:
  • Generate real-time reports for critical items to support just-in-time (JIT) inventory management.
• Slow-Moving and Obsolete Inventory (SLOB):
  • Identify and report on slow-moving, excess, or obsolete inventory.
  • Generate quarterly reports on inventory aging, highlighting items nearing expiration or regulatory non-compliance.
• Expiry and Regulatory Compliance Reports:
  • Maintain a log of expiry dates for all inventory and generate monthly reports to flag items requiring action.
• Inventory Costing Reports:
  • Prepare detailed inventory valuation reports, including metrics such as carrying costs, shrinkage, and write-offs.
• Inbound and Outbound Inventory Tracking:
  • Generate reports on inbound shipments to monitor supplier performance, delivery times, and discrepancies.
• KPI Reporting:
  • Track and report key inventory KPIs, such as inventory turnover ratio, days of inventory on hand (DOH), and order fill rates.

Fleet Management

• Oversee the operation and maintenance of the delivery fleet to ensure timely and efficient distribution of medical devices.
• Optimize delivery routes and schedules for cost efficiency and timely delivery.
• Ensure all vehicles comply with local transport regulations, including licensing, permits, and inspections.
• Maintain the vehicle service, maintenance, permit, registration renewal, Nuclear Medicine permit, Nuclear Medicine driver’s licenses, Civil defense, Cargo clearing permit and gate passes.
• Fleet Management Reports:
  • Provide detailed analyses of fleet performance, including metrics such as on-time delivery rates, vehicle utilization, fuel consumption, and maintenance costs.
• Fleet Management Support:
  • Maintain vehicle maintenance logs, driver schedules, and fleet compliance documents.

Regulatory Compliance Across GCC Countries

• Ensure full compliance with local, regional, and international medical device regulations, including ISO and other applicable standards.
• Maintain up-to-date licenses, permits, and certifications required by health authorities, Civil Defense, and Municipality.
• Work closely with regulatory bodies such as given below for inspections, permits, and certifications.
  • UAE: MOHAP, DHA, and HAAD.
  • Qatar: Ministry of Health (MOH).
  • Bahrain: NHRA
  • Oman: Ministry of Health (MOH).
  • All Countries- Civil Defense & Municipality.
• Regulatory and Compliance Reporting:
  • Prepare and submit compliance reports for audits by health authorities, Civil Défense, and Municipality.

Safety and Risk Management

• Develop and maintain a robust emergency response plan for the warehouse, including fire safety, spill control, and first-aid measures.
• Safety and Incident Reporting:
  • Document and analyse all safety incidents, near misses, and non-compliance issues.

Admin

• Act as the primary point of contact for internal and external stakeholders, including regulatory authorities, suppliers, and clients.
• Represent Zahrawi in the MOH and different authorities.
• Documentation Management:
  • Maintain and organize all warehouse-related documentation, including delivery notes, invoices, inventory records, and compliance certificates.
• Staff Administration:
  • Maintain employee records, including attendance, training certifications, and performance reviews.

Team Management

• Recruit, train, and develop warehouse and logistics staff, ensuring the team has the required skills and knowledge to perform efficiently.
• Team Performance Reports:
  • Develop regular reports on team performance, including training progress, task completion rates, and adherence to KPIs.
• Team Management:
  • Oversee daily schedules and task assignments for warehouse staff.

Continuous Improvement and Reporting

• Financial and Budget Reports:
  • Prepare detailed budget reports, including warehouse expenses, fleet costs, and variance analyses.
  • Track costs related to inventory loss, shrinkage, and write-offs, providing detailed justifications and solutions.
• Continuous Improvement Reporting:
  • Track and report the impact of operational improvements on efficiency, cost savings, and team productivity.
  • Document results of Lean or Six Sigma initiatives and provide management with before-and-after comparisons.
• Reporting and Data Entry:
  • Compile and submit weekly and monthly reports, such as inventory summaries, fleet performance, and KPI metrics.
• Procurement Support:
  • Coordinate with procurement teams for supplies, tools, and resources needed for warehouse operations.
  • Maintain records of purchase orders, supplier agreements, and delivery schedules.
• Budget and Expense Tracking:
  • Maintain records of warehouse expenses, including utilities, maintenance, and operational costs.
  • Assist in preparing annual budgets and track spending to identify cost-saving opportunities. 

REQUIREMENTS 

Educational Qualifications: Bachelor's degree - preferably in Supply Chain Management, Logistics, or a related field.

Experience: 10-15 years of experience in warehouse management, preferably in medical devices or a regulated industry.

Job Skills: Warehouse Management - Distribution Management - Quality Assurance - Good Communication skills & English language - Strong leadership skills. 

Additional: Candidate are preferred to be based in the UAE and  should be willing to move to company visa. Should be willing to travel based on business needs