ACCOUNTABILITIES

Policies & Procedures:

§   Adhere to all Zahrawi Policies & Procedures as applicable.

Collections:

§   Follow up with the Accounts Receivable team for any overdue invoices.

§   Arrange meeting with the customers for collection of any overdue invoices.

§   Visiting customers (debtors) for collection purpose.

§   Collect the cash and deposit it in the banks.

§   Ensure that correct copies of cheque on every cheque submission, with the receipt voucher and submit it to the Account Receivable team by the end of the working day.

§   Follow up and collect the bank guarantee and the customer’s invoices. 

§   Understand the cause for a non-collection of an overdue invoice and update the Account Receivables team with the reason.

§   Resubmit any missing documents to the customer to ensure that the payment is not delayed.

Account Management:

§   Send the statement of account when requested by the customers through email.

§   Reconcile the customer’s statement of account with Zahrawi’s statement of accounts based on the payment received.

§   Provide full payment allocation details of each customer to the Account Receivable team within 2 working days to keep track of any open invoices in the system.

§   Keep track of assigned accounts to effectively follow up on the payments of customers.

§   Report updates regarding the account status on regular basis.

§   Plan course of action to recover outstanding payments from customers.

Relationship Management:

§   Schedule regular meetings with the customers to build a better relationship with them to improve satisfaction levels.

§   Handle and assist the customers with any questions or complaints they may have and involve the Collection Manager in case of any further issues.

§   Follow up with sales to finalize pending issues with customers and to resolve the issue with the customers.

§   Investigate and solve any discrepancies found in a timely manner.

Admin:

§   Complete necessary office-related administrative work.

§   Submit the customer invoices through NUPCO System.

Requirements

• Education :   Bachelor’s degree or diploma.
• Experience :   Fresh Graduates / 1-2 years of experience as applicable.
• Job Specific Skills:    Collection -  Invoicing - Relationship management - Good communication skills - Good MS Office Skills
• Additional Details :  Candidate should be Saudi National and should be based in Riyadh. Should have a valid KSA driving license.