ACCOUNTABILITIES

Preventive Maintenance:

• Regular and timely plan preventive maintenance to meet Health Authority/Quality Control  policies and regulations.
• Ensure that all preventive maintenance is done for all machines

Machine Installation:

• Installation of all the products trained on.
• Arrange pre-installation requirements for free commitment or local supply of Instrument ordered.
• Ensure that the machines are installed properly to avoid any issues with the customer

Machine Breakdowns:

• Regular and timely corrective actions for breakdown calls
• Arrange deliveries of spare parts received in stimulating time.

Sales:

• Selling and promotion of service contract for the different product handled
• Develop a good customer relationship
• Achieving the target revenue for the whole year.

Application:

• Supporting the Lab Technicians with any application related work that is needed

Trainings:

• Attendance of the training when scheduled / required.

Administrative:

• Timely filling of the weekly report
• To support service coordinator  in the preparation of the  Health Authority/Quality Control  documents  for new installations
• To update the database of instruments.
• Coordinating with Sales team regarding the technical information and pre installation site visit.
• Any appropriate sales lead / info to be shared with Sales team.

REQUIREMENTS

• Education: Bachelor’s degree
• Additional details: 
  • Candidate should be willing to move to Company Visa
  • Candidate preferred to be based in Qatar
• Experience: 3 - 4 years of experience
• Job Specific Skills: Servicing, Maintenance, Time Management, XN series certification is a must, Sysmex experience is a must