Job Description

Key Account Executive/Specialist (Collections) - (180)

About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

job Brief
The incumbent is accountable for managing all the work related to collection of receivables and coordinating with customers within the framework of company policies & procedures.



  • Follow up with the Accounts Receivable team for any overdue invoices.
  • Arrange meeting with the customers for collection of any overdue invoices.
  • Ensure that correct copies of cheque on every cheque submission, with the receipt voucher and submit it to the Account Receivable team by the end of the working day.
  • Understand the cause for a non-collection of an overdue invoice and update the Account Receivables team with the reason.
  • Update the Excel sheet with the reason for the delay in collection and ensure to attach the supporting documents when available.
  • Resubmit any missing documents to the customer to ensure that the payment is not delayed.
  • Provide forecasted and expected monthly collections to the Group Treasury Manager.

Account Management:

  • Send the statement of account when requested by the customers through email.
  • Reconcile the customer’s statement of account with Zahrawi’s statement of accounts based on the payment received.
  • Provide full payment allocation details of each customer to the Account Receivable team within 2 working days to keep track of any open invoices in the system.
  • Identify & inform the Group Treasury Manager and the Sr. Accounting Manager of any “at-risk” customers to either block the supply of products until payment is done or to proceed legally.

Relationship Management:

  • Schedule regular meetings with the customers to build a better relationship with them to improve satisfaction levels.
  • Handle and assist the customers with any questions or complaints they may have and involve the Sr. Accounting Manager in case of any further issues
  • Investigate and solve any discrepancies found in a timely manner.



  • Education: Bachelor’s degree
  • Additional details: 
    • Candidate should be willing to move to Company Visa
    • Candidate should be based in the UAE
  • Experience: 2 - 3 years of experience
  • Job Specific Skills: Finance, Accounts Receivable, Collections

UAE - Dubai

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